1. Introduction
Roger Roger & Waldo Ltd (trading as “Waldo”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our clients and their customers. This Privacy Notice explains how we collect, use, and safeguard your information when you interact with us or visit our website at https://waldo.consulting.
We process data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
2. Who We Are
Company name: Roger Roger & Waldo Ltd
Trading name: Waldo.
Website: https://waldo.consulting
Registered office: (Add your registered address here)
Email: hello@waldo.consulting
We are a design and technology consultancy providing UX & Service Design and Product Development Services.
We help organisations design, build, and scale digital products and experiences that meet both business and user needs.
3. Information We Collect
We may collect and process the following categories of information:
Client business information: details about your company, brand, products, and services.
Client contact information: names, job titles, email addresses, and phone numbers of people we work with.
End-client or customer information: where applicable, data about your own customers that you share with us for research, design, or product purposes.
Technical data: such as your IP address, browser type, and cookies, when you visit our website.
Communications: emails, messages, or notes from meetings and consultations.
4. How We Use the Information
We process information to:
Deliver our UX, service design, and product development projects.
Communicate with clients and manage professional relationships.
Conduct research and user testing as part of client engagements.
Manage project delivery, invoicing, and recordkeeping.
Maintain compliance with legal, contractual, and audit obligations.
Improve our website and services.
We only process data where it is necessary for a legitimate business purpose, contractual requirement, or legal obligation.
5. Data Sharing
We do not share personal or business data with any third parties outside of our organisation.
Access to all client data is restricted to authorised Waldo team members who require it for legitimate business purposes.
We do not sell, rent, or trade your data with anyone.
6. Data Storage and Security
All data is securely stored using encrypted systems and professional cloud-based tools that comply with UK data protection standards.
We take appropriate organisational and technical measures to protect all information from unauthorised access, loss, or misuse.
7. Data Retention
We retain client information only for as long as necessary to fulfil our contractual and legal obligations, or as required for recordkeeping and audit purposes.
When information is no longer required, it is securely deleted or anonymised.
8. Your Rights
Under UK data protection law, you have the right to:
Access your personal data.
Request correction of inaccurate data.
Request erasure (“right to be forgotten”).
Object to processing in certain circumstances.
Request restriction of processing.
Data portability.
To exercise any of these rights, please contact us at hello@waldo.consulting.
9. Cookies
Our website may use cookies to improve user experience and analyse traffic. You can control or disable cookies through your browser settings.
10. Changes to This Notice
We may update this Privacy Notice periodically. The latest version will always be available at https://waldo.consulting/privacy.
11. Contact Us
If you have any questions or concerns about this Privacy Notice or our data practices, please contact:
Data Protection Contact
Roger Roger & Waldo Ltd
Email: hello@waldo.consulting
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